FAQ
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HOW DO I PLACE AN ORDER?
Orders are placed online, simply choose your material color and then start adding your panel sizes and product options.
HOW DO I GET A QUOTE?
Quotes are placed online, simply choose your material color and then start adding your panel sizes and product options. All Standard products quotes are self generated online.
WHAT SIZE DO I ORDER MY PANELS?
All your measurements need to be the finished size of your panels. We do all the calculations for the processing stage when your order goes to the cut shop. There is an exception if you have handles being added by us – see question below.
CAN YOU PUT HANDLES ON OUR DOORS AND DRAWER FRONTS?
Handles can be fitted; we only fit inbuilt / pullgrip / profile handles at the top. When ordering doors or drawer fronts that require us to fit the handle, the height must be entered including the handle height. Specify in the extra information that a handle is to be fitted for each panel.
HOW QUICKLY CAN I GET MY ORDER?
Our standard turn around from order to dispatch date is 7 – 21 working days, depending on the product category.
CAN I CHANGE MY ORDER?
Because we offer you a fast turn around from order to dispatch, orders can only be changed immediately after your confirmation has been sent. Once the processing to our cut-shop has begun no changes are available, extra panels can be placed in a separate order and will be dispatched together.
WHAT AM I BEST TO CLEAN MY DOORS WITH?
Refer Care Tips for this.
WHAT COLOURS ARE AVAILABLE?
We offer vast range of color options in all product series. We have 99 colors in our Laminate range,14 Colors in Acrylic range and 2 woods with 4 stains in Solidwood range.
WHAT IS SEAMLESS ACRYLICS?
Seamless Acrylic is acrylic foil pressed onto plywood. The edgebanding process is special technology which gives near seamless appearance with Zero glue line on the edges.
WHAT IS INCLINE SHUTTER?
Incline Shutters are normal edgebanded shutters with a prominent groove down the top of shutter which acts like a handle. They are specially designed for stylistic simplicity without the fuss of a handle.
HOW THICK CAN I MAKE A PANEL?
All of the colours are available on 18mm as our standard stock items.